Travel Terms and Conditions
Our team strives to satisfy you fully. A basic prerequisite for this is also understandable travel conditions, which you should read carefully. They are part of the journey with us and fulfill the contract by the German Association of Travel Agency and recommended by the Federal Cartel Office approved general travel conditions.
Completion of the travel contract
By registering, the customer SeaMore Travel (1509 BG Zaandam - Holland, Braakdijk 19), hereinafter referred to tour, the completion of a travel contract. The application can be made in writing, by e-mail or by telephone followed by written notification be made. It is made by the applicant for all the goods listed participants for their contractual obligation of the applicant as to his own commitment for, if it a separate commitment by explicit declaration has. With the written confirmation of the contract is also binding for the tour. If the contents of the travel confirmation / invoice from the content of the application, so a new offer before the tour, in which he for a period of 5 days is bound. Except for flight deals airline Condor, Air Berlin and TUIfly, which are working with dynamic pricing. The contract is based on this new Specialss upon notification to the traveler within the time limit for the adoption of binding explains.
Payment
At the conclusion of the contract is a deposit of usually 30% of the total due. When applied separately marked Specialsn different deposit, cancellation and transfer schemes under offer or order confirmation / invoice. Insurance premiums for the deposit will be due. The remaining amount is, without further notice at least 21 days before departure must be paid. The documents are sent to the customer upon receipt of payment sent to the organizer.
If the booking is short as 3 weeks before departure, the tour immediately upon receipt of written confirmation due. For short-term bookings, the tour entitled to the additional cost to the customer to further strain.
Benefits
For the scope of the contractual services are the descriptions of our travel confirmation / invoice authentic. Ancillary to the extent of the contractual benefits change, require an explicit confirmation.
Where a journey is not otherwise described, the prices include: flights, transfers, accommodation in double rooms, single rooms for a surcharge, meals under-line description. Carriage of luggage (maximum 20 kg), as well as normal luggage.
Services and prices
Changes in individual travel services, which of the agreed content of the travel contract which has become necessary after the contract and not caused by us, are only permitted to the extent that the changes are not substantial and the overall style of the booked travel are not affected. The benefit change is ineffective to the extent that the agreement of modification or variation taking into account the interests of the customer for the traveler is not reasonable. Any warranty claims remain unaffected, as far as the amended services are flawed.
Please check at least 24 hours but not earlier than 48 hours before returning and return to our tour guide on the exact flight and travel times. If you do not do this and your flight or miss your ride, do the resulting costs at your expense.
The tour operator is obliged to inform the customers about service or price changes immediately. If the travelers from the contract, reimbursed SeaMore Travel until then the payment made immediately.
We reserve the right to travel in the contract price agreed in the case of the increase in transportation costs or charges for certain services such as airport charges to be amended as follows. Increase at the close of the travel contract existing transport costs, particularly fuel costs, so we can travel in accordance with the following calculation to increase:
A) With a seating related to the increase we can increase the amount you require.
B) in other cases, the carriers requested, additional transport costs by the number of seats of the agreed means of transport shared. So the resulting increase in amount for retail space, we can ask of you. If at the close of the travel contract existing taxes such as airport charges us increased, the travel to the appropriate pro rata amount will be raised.
An increase is only permitted if the contract is concluded between and the agreed travel date is more than four months, and the circumstances leading to increase before the contract has not yet occurred and the contract for us were not foreseen.
Increases from 20 Day before departure are not valid. With price increases of more than 5% you are entitled, without any fees from the travel contract or participate in a journey of at least equivalent to ask if we are capable of such a trip without extra cost to you from our range to offer. You have these rights immediately after declaration of the price claim.
Cancellation, Rerouting and replacement persons
The customer may at any time prior to departure from the travel contract. The resignation must indicate the reservation number to be explained. In your own interest and to avoid misunderstandings, we strongly recommend you to resign in writing by e-mail to explain. Decisive for the resignation date is the receipt of the resignation statement in the tour.
If the customer from the travel contract or he travel without a prior declaration is not, so the tour can be a substitute for travel arrangements made and for its expenditures. The tour operator can make this claim, taking into account the following breakdown of the proximity to the timing of the resignation to the contractually agreed date of travel in a percentage of the tour pauschalisieren.
Transfers are considered resignation, followed by registration. For confirmed bookings are on request transfers until the 95th Day before the journey made. There will be a transfer fee of € 25, - p. Person, as well as additional expenses for any necessary telephone charges. Current Transfers from the 94th Day are treated as cancellations and that there are such cancellation charges. This does not apply to transfer requests, which are only minor costs. We therefore strongly recommend the completion of a trip cancellation insurance.
If a replacement person to the body of a registered participant, and participants are liable as joint replacement person liable for the tour. Travel SeaMore may change in the person of the travel money object if they meet the specific needs in terms of travel does not meet statutory or regulatory or administrative orders to the contrary.
Cancellation conditions for air travel packages with scheduled airlines, demand airlines (charter) and in their own directions:
Until 30 Day before departure 20% p. Person
From 29 to 22 Day before departure 30% p. Person
From 21 to 15 Day before travel beginning 50% p. Person
From 14 to 3 Day before travel beginning 75% p. Person
From 2 to 1 Day before travel beginning 95% p. Person
On the day of departure or no show 100% p. Person
Where flights Specialsn and / or order confirmations different cancellation and rebooking rules apply, they will be applied. In the event of a cancellation, the tour operator customers of the actual incremental demand.
If the travelers individual travel services for compelling reasons not to, so will the tour, subject to the information by the customer when the service providers for reimbursement of expenses saved endeavor. This requirement does not apply if it is totally insignificant benefits or a refund if legal or regulatory provisions to the contrary.
Withdrawal and cancellation by the tour operator
The tour operator may be in the following cases before the trip from the travel contract or after the commencement of the voyage cancel the travel agreement: ndigen:
A) Without observance of a period: If the traveler is carrying out the trip, despite a warning by the tour, sustainable disturb or if he is behaving contrary to such an extent that the immediate suspension of the contract is justified. Announcing the tour, so he retains the right to travel, he must, however, the value of the savings in expenses as well as those benefits credited to it from any other use of the unused benefits obtained, including him by the service providers credited amounts .
B) Until two weeks before departure: For failure to put out a minimum number of participants, when in the tour for the journey to a minimum number of participants is noted. In each case the tour is required to notify the customer immediately after the occurrence of the condition for the non-implementation of the travel thereof and to bring him to resign immediately sion statement. The customer receives the price paid without delay.
C) until four weeks before departure: If the implementation of the trip after exhausting all possibilities for the tour is not reasonable, because the advent of booking for this trip is so small that the tour operator in the event of implementation of the travel cost overrun Limit the economic sacrifice would mean. A right of the organizer is, however, only if the circumstances leading to not be held responsible if he is leading to his resignation circumstances and if he proves to the passenger a comparable replacement job has. If the tour is canceled for this reason, so the customer receives the price paid trip delay.
It also reserves the tour before the tour at any time to cancel if these obstacles which he has not, or only under unreasonable costs can be eliminated, in this case, the tour, all payments without deduction of a fee. The right to rescind is also in default of payment of a participant without any further notice being required. If the tour due to force majeure substantially hindered, endangered or impaired, it can be the tour operator as well as the customer terminate the contract. The customer receives the return journey. Travel SeaMore may, however, for services or deliverables for compensation. Furthermore, the tour operator undertakes the necessary measures be taken to the back to carry passengers. The additional costs for the return of the parties are each to pay half. Moreover, the additional cost to the passenger load.
Liability of the operator
The tour operator is liable under the due diligence of a prudent businessman. He is committed to the trip so to demonstrate that they warranted the properties and not be tainted with errors. In particular, the tour operator is liable for:
A) The conscientious travel preparations
B) careful selection and monitoring of service providers
C) a description of the services in its web pages and brochures
D) the proper execution of the agreed travel services
Statutory Limitation of Liability: The liability of the operator is excluded or limited, to the extent due to legal requirements applying to one service provider to be performed should be applied also its liability is excluded or limited.
Contractual Limitation of Liability: The liability of the operator for damages, not personal injury, is generally on the level of three times the tour is limited,
A) provided an injury to the passenger travel from either willfully or through gross negligence caused or
B) where the organizer for the passenger solely because of damage caused by a service provider is responsible.
For all of the organizers facing claims for damages in tort, not on intent or gross negligence, the organizer is liable for damage to EUR 4,100, triple the price exceeds this amount, the liability for property damage to three times the tour is limited. These limits of liability shall apply per passenger, per trip.
A Schadenseratzanspruch against the tour so far is limited or excluded, as under international conventions or those based on statutory requirements applying to one service provider services to be provided to apply, a claim for damages against the service provider only under certain conditions or restrictions may be or, under certain conditions is excluded.
The tour operator is not liable for service disruptions in services, which only provides outsourced services (eg tours, trips, etc.). In the event of such a travel agency is liable for the broker errors excluded, unless intent or gross negligence is available.
Participation in sports and diving courses in each case at your own risk.
The demands of the customer from the travel contract according to § 651c to 651f iVm § 651m BGB barred in one year. The limitation period begins on the day the contract after the trip to end. Claims for damages in tort shall be barred three years after the agreed end of travel.
Visa, passport and health regulations
Look carefully at the health of all travel arrangements for participants, as well as passport and visas for German citizens. Please ensure that your passport is valid, the appropriate, possibly six months of your planned return date beyond. Information on request or through the Foreign Office. Guests traveling without German nationality should contact regarding the valid Einreiseund transit provisions to the relevant embassy. For further inquiries, we are happy to assist you. All disadvantages resulting from the failure to comply with these requirements arise, shall be borne by the customer, even if these provisions on the posting should be changed.
The traveler should be aware of infection and vaccination, other preventive measures as well as thrombosis and other health risks inform and, where medical advice should be sought. In general information, particularly in the health offices, physicians experienced medical travel, tropical medicine, travel health information or the Federal Center for Health Education is referenced.
Obligation of the traveler
If the passenger's travel documents not receive before departure, usually 7 days, he has the tour immediately.
For any service disruptions occur, the traveler obliged to immediately inform the local tour guide to give. This is mandated to provide legal redress, if possible. Is a local tour guide can not be reached, it must be to immediately inform the service providers or the tour operator concerned. At the request of the traveler, the local tour guides, minutes of the individual claims records. To submit legally binding declarations, the guide is not authorized. If the traveler fails to meet those obligations, so it has no claim on mitigation.
The traveler is required to power disturbances occurred in the context of the statutory provisions manner as to avoid any damage or minimized.
Exclusion of claims
Claims for non delivery or non-contractual provision of travel services must be made within one month after the contractual termination of the trip at the travel claimed. This should be done in writing their own interest
Insurance
The conclusion of a trip cancellation, baggage, travel accident and travel insurance is strongly recommended. At the request of tour operators can arrange such insurance. The insurance conditions in full will be issued upon request.
Sports, safari and diving programs, including courses
It is recommended that before traveling to diving fitness medical examination for you. During the dive courses and programs is the diving instructors and tutors to be obeyed. Infringement have the immediate exclusion of persons not entitled to a refund of the effect.
Participants who book a diving program, must have the required and described diving experience. The competent instructors on site have the right, in case of lack of qualification for the reserved dive diving program to rewrite, if necessary. Basically immerses the participant at their own risk.
Ineffectiveness of individual provisions
The ineffectiveness of individual provisions of the travel contract does not invalidate the entire travel contract.
General
All information provided on the website and the brochures reflect the situation of the press.
The correction of errors as well as pressure and calculation errors are reserved. Verbal agreements are always possible, but we recommend a written confirmation of these arrangements.
All personal data that the tour will be made available in accordance with the Federal Data Protection Act (BDSG) protect against misuse.
If SeaMore Travel only as an intermediary, they shall apply the terms of the mediated travel organizer.
Jurisdiction
Passengers can travel only at its headquarters in the Netherlands
